250.488.0022 sales@proteltech.ca

Okanagan Telecom & Security Specialists

Telephone Systems – Headsets & Peripherals – Access Control – CCTV Surveillance – Network Cabling

Protel Technologies Inc is a local Telecom and security company serving Penticton, Kelowna, Vernon, and surrounding areas of BC. Protel is rated #1 in the Okanagan for all you telecom and security solutions.

Our Commercial services include:
Onsite and Hosted Telephone systems, Access Control, Card access, Telephone Entry Systems, CCTV Surveillance, IT Services Structured cabling, Telephone Cabling and Telecom Subcontracting.

At Protel, we take great care in selecting the brands we work with to ensure that we offer our customers high–quality products and exceptional service. Whether you are looking to update your current communication systems, install a voice/data or fiber optic network, wireless access points or point to point wireless connections, we have the right solution for you. Whether you are looking to update your current communication systems, install a voice/data or fiber optic network, wireless access points or point to point wireless connections, we have the right solution for you.

Locally owned
12 years experience servicing the Okanagan
Down-To-Earth Approach
Always Striving for excellence
Best telecom & security company
Top quality products & services
Bring Innovative solutions
Cabling installed to electrical code
Ensure TIA Standards
Cyber security focused




At PROTEL, we provide reliable telecommunication solutions that keep your communication channels open round the clock. With over 30+ years of combined telecom experience, we offer a comprehensive range of business phone systems to serve our clients throughout the Okanagan, tailored to meet your specific needs. Our expertise extends across all technologies, including traditional, digital, CLOUD, IP, and hybrid systems.

Our team of experts provides flexible installation and support services for businesses of all sizes.

Whether you're outfitting a new business with a complete phone system, looking to connect multiple sites together on one system, moving to the cloud or looking to add single units to your existing system, we've got you covered.

At Protel, we take great care in selecting the brands we work with to ensure that we offer our customers high-quality products and exceptional service.

Univerge Blue is a reliable world class communication platform with a comprehensive suite of cloud – based tools that can boost workplace productivity while ensuring data security and compliance. This powerful solution offers a range of tools for communication, collaboration, data backup, and security, all accessible on a single platform.

Key Features of Univerge Blue

  • Collaboration: Univerge Blue enables teams to collaborate from anywhere with advanced communication tools such as video conferencing, chat, and screen sharing. Its conferencing solution can easily accommodate up to 200 participants.
  • Backup and File Sharing: Univerge Blue you can securely back up, store, and share files in the cloud. Its backup and recovery solution ensures that your data always stays protected and allows you to recover lost files in seconds.
  • Security and Compliance: Univerge Blue  offers advanced security tools to protect your data, communications, and online transactions. These include email encryption, advanced threat protection, secure archiving, and compliance with industry-specific regulations.

Benefits of Univerge Blue  

  • Simplicity and convenience: Univerge blue makes it easy to access its tools from anywhere, on any device, without the need for complex infrastructure.
  • Cost Effective: With Protel, you only pay for what you use. Its flexible pricing model means that you can easily scale up or down on your changing needs.
  • Reliability: Univerge Blue ensures that its solution is highly available, providing an uptime of 99.999%
  • Expert Support: You get access to expert support. This means that you can always get help when you need it, without any additional cost.


Premise Based Phone Systems

At Protel, we take pride in our partnership with NEC to provide our clients with the best communications solutions available. Our product range includes th SL2100 and the SV9100, renowned for their high quality design and exceptional performance.

As a leading provider of premise-based phone systems, Protel caters to businesses of all sizes. Our systems are reliable and feature-rich, with advanced functionalities like call recording, voicemail to email, and mobile integration. You can stay connected with your clients and customers from anywhere, anytime.

We understand that every business has unique communication needs, which is why we offer customizable phone systems that fit your budget and requirements. Whether you need a system for a single office or multiple locations, we have the perfect solution for you.

Our premise-based phone systems are secure, reliable, and scalable, making them the preferred choice for businesses across various industries. With Protel, you get a phone system that is easy to install, manage, and maintain, allowing you to focus on your core business operations.

Choose Protel for your premise-based phone system needs, and experience seamless communication that transforms your business.

Carrier Services

Looking for carrier services can be a hassle, but not with PROTEL! Were dedicated to making the process as painless as possible. We've partnered with top providers across Canada to offer the best prices and services available often saving 60% or more for our customers.

If you are looking to simply renew your service or looking for a new service let us do the heavy lifting and save you money in the process.


  • Voice/Phone Plans
  • Internet Plans
  • WiFi Plans
  • Network Security Plans
  • SD-WAN Plans
  • Multi-site secure networking
  • Surveillance Plans
  • Cloud-networked cameras
  • Office TV Plans
  • Business Bundles
  • Save 60% or more! 



From office conference phones to company paging systems and even loudspeaker systems.

At Protel Technologies we have a full range of popular telephone peripherals for various applications. We work with several manufacturers to choose from, our team will help you select the best equipment for your needs and requirements.

Our installation services are backed up by our 100% satisfaction guarantee policy. We create spaces that allow your teams to create, collaborate, and inspire no matter where they are.


ProTel is committed to providing dependable access control solutions that prioritize the safety and security of your buildings round the clock. Our Access Control System consists of various components, including door readers, controllers, electric locks, credentials, and management software. The primary function of our system is to restrict building access only to authorized personnel.

To gain entry into the building, users present their unique identification numbers via credentials like an RFID card, key fob, smartphone, or biometric credentials. The door reader detects this ID number and grants access if it matches the list of authorized personnel.

We work with Mircom to provide you with the latest technology in door access control systems. Our system can be seamlessly integrated with your IP video recording systems, allowing for several features to manage your security. With this integration, the camera system and the door access management software can be displayed in the same browser. You can also set up alerts in the camera system's management software to display cameras that trigger specific events like "Door Held Open" or "Door Forced Open."

Managing multiple cameras during a security concern can be overwhelming, but our integration allows for streamlined camera playback searches using data from alerts. We also provide elevator alerts and history by associating cameras with elevators.

At ProTel, we offer sales, installation, and repair services for all your access control projects. We understand that access control systems can be quite complex, and that's why we design complete systems tailored to your specific needs. We ensure that you are entirely satisfied with your system's operation throughout its lifespan. Trust us for all your access control needs and experience improved security for your buildings.

Access control systems can be complicated as they include many different components that must work together. ProTel installs and repairs all your Access Control projects. After purchasing your system, we make sure that you are fully satisfied with its operation. We can design your complete system so don’t hesitate to contact us for assistance.


Protel Technologies is a leading provider of high-quality CCTV solutions in the Okanagan region. We specialize in supplying, maintaining, and installing state-of-the-art surveillance systems from industry leaders Hanwha and Ava.

With the latest technology and solutions available on the market, Protel Technologies provides reliable and effective security solutions for both commercial and residential customers. Hanwha’s WiseNet line of cameras offers advanced features such as facial recognition, license plate recognition, and object detection, giving users comprehensive surveillance capabilities that provide extra peace of mind.

Ava’s artificial intelligence-powered cameras offer an unparalleled level of accuracy and responsiveness, making them an excellent choice for organizations that need to keep a close eye on their premises. With Ava’s intelligent video analytics, users can easily identify potential threats and respond quickly to any incidents, helping to prevent theft, vandalism, and other unwanted activities.

In addition to their high-quality equipment, Protel Technologies also provides reliable maintenance services to ensure that your CCTV system is always up and running smoothly. With regular maintenance checks and upgrades, they help to extend the lifespan of your surveillance equipment and minimize the risk of downtime.

Overall, Protel Technologies is the go-to provider for top-notch CCTV solutions in the Okanagan region. Whether you’re looking to install a new system or upgrade your existing one, their team of experts can help you find the perfect solution to fit your needs and budget. Contact them today to learn more about how they can help you enhance the security of your property.


Our structured cabling service specializes in high performance cabling systems that can meet and exceed today’s needs and industry standards. All our cable runs are dressed, terminated, and labelled. Structured cabling projects involves coordinating various moving parts and should left to the professionals for success. We believe in building innovative solutions to meet our client’s needs for today with room to grow in the future.

Ask us about our premium cabling that comes with a LeGrand’s limited 25-year warranty.

Cable we install:

  • Data (CAT6 and fiber optic LAN cable)
  • Paging wire
  • Voice & telephone
  • Low-Voltage


We provide complete, data Network Tech Support, both wired and wireless. We know how to diagnose the issue, troubleshoot it, and provide a fast, effective solution.

Many business users have a wireless network, but often, these can pose security issues. If your network isn’t properly secured, anyone with a small amount of experience in computers and networking can discover your data, personal information and more. If they wanted, they could
even take over your network and lock you out.

If your network wasn’t set up by a professional, chances are there are some kinks that need to be worked out – particularly in the server room. Mixed up, messy cables and server configurations can make troubleshooting your network and computer issues impossible..

 We offer:

  • Complete tech support and maintenance for networks
  • Wired & wireless networking, including designing, securing, installing, and troubleshooting these networks
  • New network implementations
  • Network cleanup
  • Network performance optimization

At ProTel, we help you design and set-up the perfect / Secure network. We’ll also clean up your existing network set-up, label your cable runs and make troubleshooting and managing your systems a breeze